Email Update #1 - 19/10/2016

We have some really exciting news regarding your hosted services!
Since the start of the year we have been planning and preparing for an upcoming infrastructure upgrade for all of our hosted EmpowerHR, MyWorkplace and TimeFiler customers. The current platform has been running now for the past 3 years and we’re really excited about moving you onto the latest Cloud technology which will deliver a much faster and more reliable service.

Our primary focus for this process is to provide you with a seamless and stress free migration over to the new platform. Please keep an eye out for further communications, to ensure you're kept up-to-date as things progress over the coming months.
To make things easier we have also created a new website with everything you need to know about the migration. You can access the website here: www.cloud5.com.au

Over the next week the FAQ’s section on the website will be updated with lots of detail and more content will be uploaded throughout the year.

Some Key Points around the migration

  • Your migration will take place between December 2016 and April 2017.
  • New URL’s to access your applications on Cloud5.
  • A Citrix XenApp upgrade will be used to publish your desktop applications.
  • You'll NOT be moving Data Centres (all of your data will remain in the same locations).

What do you need to do?  
Nothing just yet, further communications will be sent out early next month, and we will be in touch with you as soon as we have a timeframe scheduled in for your move. In the mean-time if you require further information please check out our website or please feel to get in touch with us!